Case Study: E.ON speeds up CPQ and product updates with Bit2win

E.ON speeds up the CPQ process with Bit2win

E.ON, a major energy provider, was facing challenges with its legacy system for creating and managing customer-facing product configurations, which required extensive manual work from product management and pricing departments and limited customer flexibility. They sought a solution from Bit2win to implement a modular product catalog and achieve autonomous configuration for their product managers.

By implementing Bit2win's CPQ solution, E.ON gained significant flexibility and speed. The system provided a central, modular product catalog that improved processes for developers, product managers, channel managers, and call center agents. The most impactful result was the optimization of their product update process ("Neuauflagen"), which Bit2win helped reduce from three weeks to just three days, dramatically cutting time-to-market.

E.ON

Matthias Merz

Head of Product & Calculation