Case Study: Fresh Start for Children and Families achieves predictable, secure IT support with Bit-Wizards Managed IT Services

Fresh Start for Children and Families keeps 20 families online and secure with Bit-Wizards

Fresh Start for Children and Families, a nonprofit helping families transition from homelessness, faced significant IT challenges. With a tight budget, unpredictable technology costs and time-consuming IT issues were taking resources away from their core mission. They needed reliable, affordable support to manage their infrastructure and cybersecurity to protect sensitive client data. They partnered with Bit-Wizards for Managed IT Services (MITS).

Bit-Wizards implemented a fixed-cost MITS solution, providing comprehensive support and proactive vendor coordination. This eliminated surprise expenses and freed the nonprofit's staff to focus entirely on helping families. The results include maximized uptime, enhanced security, and predictable budgeting. The partnership with Bit-Wizards has been so successful that it has lasted nearly a decade.

Fresh Start for Children and Families