Case Study: Change Healthcare achieves competitive advantage and robust security with Bishop Fox

Change Healthcare - Customer Case Study

Change Healthcare, a leading healthcare information exchange, needed to ensure that acquisitions and expanding services met its security requirements to protect sensitive customer data across networks, applications, and infrastructure. Bishop Fox was engaged to extend and standardize security across new and existing assets while aligning with Change Healthcare’s business objectives, including securing key products such as Patient Billing & Payment Management Solutions.

Bishop Fox delivered a tailored program of application assessments, annual penetration testing (one full test per year with quarterly check-ups), ongoing source code review for every change, PCI compliance support, incident response, developer training, and continuous consulting. The work produced measurable results — sustained PCI compliance with no identified issues, strengthened application security, faster integrations, and a competitive advantage that helped Change Healthcare win bids — outcomes reinforced by a nine-year partnership with Bishop Fox.

Change Healthcare