Case Study: PLUS Diagnostics achieves immediate, high-resolution, HIPAA-secure color lab result delivery with Biscom Digital HD-IPFax

PLUS Diagnostics Delivers Immediate, High Resolution, Secure, Color Lab Results to Physicians

PLUS Diagnostics, a CLIA‑certified anatomic pathology provider serving thousands of physicians, needed a faster, more secure way to deliver full‑color, high‑resolution lab results. The lab relied on grayscale faxes and overnight FedEx originals—costly, slow, and insufficient for detailed histological images—so IT leadership sought an unattended, Internet‑based solution that would integrate with their LIS, preserve patient privacy (HIPAA), and carry the lab’s private label.

PLUS implemented Biscom Digital HD‑IPFax as "PLUS Dx Remote," a point‑to‑point, encrypted (256‑bit AES) IP‑based fax system that pushes high‑resolution color reports directly to practice printers or desktops and integrates with their PathFlex LIS. The change eliminated phone-line and overnight shipping costs, delivered immediate receipt of clearer diagnostic images, improved physician confidence and satisfaction, reduced support time, and provided easy, rapid deployment—with significant monthly cost savings and growing adoption among providers.

PLUS Diagnostics

Michael Adriani

Plus Diagnostics