Case Study: Vital (a Toshiba Medical Systems Company) achieves increased revenue and 50% lower BI costs with Infor Birst

Increase Revenue And Enterprise Performance With Birst

Vital, a Toshiba Medical Systems company, provides medical imaging and visualization software but struggled with a complex sales pipeline and disconnected systems (Salesforce, NetSuite, SQL, spreadsheets) that prevented clear opportunity-to-cash visibility and consistent enterprise performance metrics. The company needed a scalable, low‑cost BI solution that could combine data from multiple applications without a large IT investment.

Vital selected Birst’s complete cloud BI stack—using Automated Data Refinement, Networked BI, and pre-built connectors—to deploy an enterprise data warehouse and analytics platform in eight weeks without a BI developer. Birst consolidated customer and sales data, enabled forecast vs. actual comparisons and weekly pipeline snapshots, and delivered enterprise-wide metrics; outcomes included increased revenue from better targeting and upsell/cross-sell, greater visibility into corporate imperatives, and a more than 50% reduction in BI‑related employee costs.

Vital

Ben Slater

Sr. Director of Enterprise Applications