Case Study: Bozeman Health achieves faster supply location and increased productivity with Infor Birst

Employee training drives Bozeman Health’s tech success

Bozeman Health, the largest private employer in Gallatin County with more than 2,500 staff across two hospitals and a network of clinics, implemented Infor CloudSuite Healthcare (and later the AI-driven Infor Coleman DA) as part of a digital transformation. After rollout, employees were not yet comfortable using the new systems, which slowed workflows and made locating critical supplies—sometimes needed in seconds—more difficult.

Infor Education delivered tailored, role-specific training that quickly built staff confidence and technical skill. As a result, employees began finding supplies faster (one nurse who previously relied on materials management now searches the database independently), productivity and accuracy improved, and ongoing education is helping retain staff and sustain the organization’s technology-driven transformation.

Bozeman Health

Michael Mallett

System Manager, Supply Chain