Case Study: CleanTelligent achieves real-time insights and 100% annual ROI with Infor Birst

CleanTelligent freshens up its software solutions with Infor Birst

CleanTelligent provides quality-control and communication software for in-house and contracted janitorial teams, helping them track performance, protect margins, and improve service delivery. Faced with manual, paper-driven reporting, high client turnover, and growing demand for dynamic analytics, the company needed a way to present compelling, real-time insights that would reduce churn and differentiate its offering.

CleanTelligent embedded Infor Birst into its platform—using Birst APIs and virtual tenants to preserve automation and keep client data segregated—and delivered dynamic dashboards, self-service visualizations, and drill-down root-cause analysis. The result: actionable, real-time reporting and predictive attrition signals that improve service quality and client retention, faster delivery of reporting features, market differentiation, and a reported 100% annual ROI alongside higher customer satisfaction.

CleanTelligent

Caden Hutchens

President