Case Study: Citrix achieves 5X inventory turns and 99% on-time delivery with Infor Birst

Citrix Systems improves their processes with Infor Birst

Citrix Systems, a global leader in virtualization, networking, and cloud computing serving 130,000+ customers, faced a fast product lifecycle, two-day delivery windows, and data scattered across 400+ sources and 150+ spreadsheets. The company needed near-real-time, node-level supply-and-demand visibility to support planning and fulfillment across 120 suppliers and complex hierarchies.

Citrix implemented Infor Birst to network and aggregate disparate systems, using Automated Data Refinement and Networked BI to update analytics every seven minutes and maintain the solution with a single IT resource. In under 90 days they achieved a 99% on-time delivery rate, a fivefold increase in inventory turns, 10% higher reliability, 35% fewer days in supply, and plans to extend self-service access to customers to further cut support calls.

Citrix

Fred Tiso

Vice President of Worldwide Supply Chain