Case Study: Intrahealth achieves streamlined resource planning and significant monthly time savings with Birdview PSA

How Intrahealth optimized resource planning with Birdview PSA

Intrahealth, a Vancouver‑based healthcare software company and subsidiary of HEALWELL AI, struggled with project and resource planning because work was spread across multiple disconnected tools. This siloed setup made it hard to track utilization, forecast needs, and enforce time‑tracking compliance, while the organization also needed a solution that could be implemented quickly, scale across jurisdictions, and support minor customizations like regional holidays.

Birdview PSA delivered a single source of truth with built‑in resource management, project tracking and reporting, fast onboarding and a sub‑month implementation, plus Canadian‑based support and light customization. The switch consolidated visibility and improved time‑tracking compliance, delivering measurable efficiency gains: roughly 6 hours saved per month for leadership planning, 8 hours per month for financial reporting, and about 2 hours per month for project managers, with further BI reporting planned to drive additional insights.

Intrahealth

Nick Choo-Hum

Director of Professional Services