Case Study: CyberMark Inc. improves time tracking and saves 1–2 hours per project with Birdview PSA (Easy Projects)

Cybermark Inc. - Customer Case Study

CyberMark Inc. is an internet marketing agency (Professional Services) founded in 1994 that manages 400+ projects and thousands of tasks. With a 20-user team on Easy Projects, they were previously stuck on a fragmented mix of a custom PHP/MySQL system and spreadsheets, which left them without reliable time tracking—critical because they bill by the hour—and without time to build missing features.

After evaluating 5–7 project management tools they chose Easy Projects for its features and customizability. Over two years it became integral: time tracking improved, previously missed billable hours were captured, spreadsheet processes were eliminated (saving an estimated 1–2 hours per project in set-up), and API-driven client reporting increased customer satisfaction and workflow adaptability.

Cybermark Inc.

Kimberly Judd-Pennie

Founder