Case Study: Concordia University achieves paperless, more efficient project management with Birdview PSA

Concordia University saves 24,000+ hours a year with Birdview PSA

Concordia University's marketing department faced significant challenges with its obsolete project management tool, FileMaker Pro, which lacked customization and task assignment capabilities. As a public institution, the university was also burdened by the need to physically print and archive thousands of documents annually, leading to inefficiency and difficulty in tracking paperwork. They turned to the vendor Birdview PSA for a solution.

Birdview PSA implemented a tailored solution featuring resource management tools, customized workflows, and custom forms to handle internal requests. This resulted in the creation of a sustainable, paperless office environment and vastly improved collaboration. The most significant measurable impact was an annual time saving of over 24,000 hours for the department, alongside a much more efficient distribution of workloads. Birdview PSA was instrumental in transforming the department into a highly productive center.

Concordia University