Case Study: Norvic Healthcare achieves faster care planning and auditing with Birdie

Norvic Healthcare cuts care planning time by 67% with Birdie

Norvic Healthcare, a leading care provider, faced significant operational challenges after switching from Birdie to a platform designed for residential care. The system was ill-suited for homecare's complexities, creating issues with care planning, medication management, and a poor mobile experience for carers, which hindered their growth and compliance.

Returning to Birdie's homecare-first platform provided an immediate solution. Birdie's specific tools, including its eMAR system, intuitive carer app, and Analytics with the Q-Score, streamlined operations. This resulted in a 67% reduction in care planning time and allowed staff to complete 2.5x more care plan audits daily, significantly improving efficiency and quality of care.

Norvic Healthcare