Case Study: Helping at Home grows sustainably with Birdie

Helping at Home grows care recipients 39% with Birdie

Helping at Home, a care agency based in Newark-on-Trent, was founded with a concept but had no initial clients. Their challenge was to build a financially sustainable business that could scale while delivering the highest standards of personalized care. To achieve this, they turned to vendor Birdie and its smart homecare technology, specifically the Birdie Care Management system.

Birdie's solution provided three integrated apps that brought carers, office staff, and clients' families together, fostering a culture of communication and transparency. This enabled the care team to reduce admin time and focus on quality care while allowing managers to make data-driven decisions. As a result, Helping at Home grew from zero to over 60 clients in its first year. On average, agencies using Birdie see a 42% growth in their first year, demonstrating the measurable impact of the solution.

Helping at Home