Case Study: HHM achieves 100% spend visibility and major cost savings with BirchStreet Systems

HHM chooses BirchStreet to reduce operating costs, Improved Efficiency, Better Compliance and Cost Savings across all of its 100+ properties

HHM, a US hospitality company operating 100+ properties, faced unstructured, paper-based purchasing and accounts-payable processes with little to no spend visibility or compliance. To modernize procurement, HHM selected BirchStreet Systems and its cloud-based eProcurement, Invoice Management and AP 3-Way Auto Match solutions to replace manual workflows and integrate with their Solomon ERP.

BirchStreet Systems implemented a centralized online marketplace and automated AP workflow that drove rapid adoption of e-invoicing (0% to 80%), delivered 100% spend visibility across business units, and raised compliance from ~70% to 80%+. HHM reported a 61% reduction in cost per invoice, an overall efficiency improvement (~60%), a 2.5% improvement in spend cost, and an expected ROI in 6–9 months.

HHM

Bobbie Carey

Director of Purchasing Systems