Case Study: a large retail and hospitality company implements a merchandising conversion across 3,200 restaurants with Bindy

How retail and hospitality brands execute programs and brand standards with audits and task management

Bindy worked with a large retail and hospitality company that was supporting a major consumer packaged goods merchandising conversion across 3,200 quick service restaurant locations. The challenge was to coordinate store-level preparation, execution, and verification across six time zones in just a few weeks, using existing devices and a solution that could be deployed quickly and accurately.

Using Bindy’s cloud-based audits, tasks, and communication platform, the company uploaded all locations, built its user hierarchy, and created workflows and forms for a three-phase rollout: pre-conversion store surveys, phone confirmations of conversion details, and post-implementation inspections. Bindy helped the team capture tens of thousands of photos, track visit completion with maps and geo-location, and report on results in real time. The program was live in hours and days rather than weeks, with immediate results and a cost that was described as nominal.