Case Study: a large hospitality group boosts insurance certificate compliance with Bindy

How one Hospitality Group Used Bindy to Obtain Insurance Certificates from 300 Hotel Franchisees

Bindy worked with a large hospitality company operating 300+ hotels across several brands and time zones. The company needed to collect insurance certificates from franchisees, but repeated email requests were easy to ignore, hard to track, and left too many properties without proof of coverage on file.

Using Bindy’s form builder and task system, the company created an electronic request with conditional logic and mandatory photos, then targeted the right franchisees with site tagging and sent reminders with a due date. Bindy let them track submissions in real time and permanently store the information by site, helping increase the share of certificates on file from 10% to 80% in just 4 weeks.