Case Study: Leading Convenience Store achieves rapid policy rollout across 700+ locations and 75% cost reduction with Bindy

How a C-Store Group Updated Policies at 700+ Locations

Leading Convenience Store, a convenience store chain with 700+ locations, needed to rapidly implement updated government-mandated hygiene, sanitation, social distancing and self‑service food/beverage policies during COVID‑19. Email chains and paper checklists were too slow and unverifiable, so the retailer turned to Bindy and its retail operations platform (inspections, task management, content manager and corrective actions) to distribute policy updates and confirm adoption.

Bindy delivered customized inspection forms, mandatory photo verification, assigned tasks and corrective‑action workflows so head office could deploy updated signage, protective glass, pre‑packaged food procedures and beverage station rules and then verify implementation in real time. Bindy’s time‑stamped records and reporting enabled faster resolution and repeat‑offense tracking across 700+ sites, producing verifiable adoption and a reported 75% reduction in costs.