Case Study: Managed Services Provider prevents major breach with Binary Defense Counterintelligence

A Binary Defense Case Study

Preview of the Managed Services Provider Case Study

Counterintelligence Team Uncovers Potential Attack On MSP And Takes Quick Action

Managed Services Provider faced a serious supply-chain risk when a threat actor posted on criminal forums claiming backdoor access that could allow ransomware or other malware to be deployed across the MSP and all of its customers—potentially leading to multiple client compromises and catastrophic financial consequences. Binary Defense’s Counterintelligence team detected the activity while monitoring the Clearnet and Darknet and recognized the threat to the unnamed Managed Services Provider.

Binary Defense’s Counterintelligence analysts posed as cybercriminals to engage the threat actor, obtained the MSP’s identity, and coordinated with law enforcement and the MSP to halt the sale of the backdoor and enable immediate corrective action. As a result of Binary Defense’s intervention, the attempted breach was neutralized before any disruption to service, the MSP was notified and remediated the issue, and authorities were engaged to pursue the perpetrators.


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Managed Services Provider

Randy Pargman

Senior Director of Threat Hunting & Counterintelligence


Binary Defense

12 Case Studies