Case Study: Austin Commercial achieves faster airport coordination and issue resolution with BIM Track

Salt Lake City International Airport Expansion by Austin Okland Joint Venture

The customer, Austin Commercial, faced significant coordination challenges on the Salt Lake City International Airport expansion project. As the lead construction manager, they had to overcome tight tolerances in an underground tunnel renovation and meet extremely stringent design requirements for the new concourse, all within an aggressive three-and-a-half-year schedule. The firm turned to vendor BIM Track for its cloud-based issue tracking platform to streamline collaboration.

By implementing BIM Track, Austin Commercial centralized communication and created a single source of truth for all project stakeholders. The solution provided greater accountability, streamlined the issue resolution process, and saved an estimated 2-5 minutes per issue. The efficiency gains were so significant that the project team resolved 99% of 10,000 issues and opened the new concourse three months ahead of schedule, despite initial delays.

Austin Commercial

Sindhu Gundimeda

Senior VDC Manager