Case Study: SmartBike achieves centralized, scalable global billing and rapid city rollouts with BillingPlatform

SmartBike Supports Multiple Regions with Automated Invoicing

SmartBike, a sustainable public transportation company operating bike rentals in eight countries, needed a standardized, easy-to-maintain billing system that could scale quickly across cities and eliminate separate city-specific code bases. They engaged BillingPlatform to provide a cloud-configurable billing solution (including workflow, event-based invoicing, custom data modeling, multi-gateway payments and Web Toolkit/REST API integrations).

BillingPlatform implemented a centralized, cloud-based billing and payment platform that supported city-specific gateways, languages, pricing and packaging while removing the need for custom code. Delivered in less than four months, the solution addressed over 100 pain points, cut kiosk integration times from months to days, enabled real-time payment processing tied to revenue thresholds (reducing card-processing overhead), and retired city-specific applications into a single, lower-cost system.

SmartBike