Case Study: ResMed automates subscription billing and reduces manual processes with BillingPlatform

ResMed automates billing for 7.8M subscribed users with BillingPlatform

ResMed, a global leader in respiratory medical solutions, faced operational challenges scaling its growth due to the multi-step, manual processes of its legacy billing solution. The company needed to automate the billing and invoicing of its usage-based subscriptions and selected BillingPlatform's enterprise revenue lifecycle management platform to meet its rapidly growing global billing needs.

BillingPlatform provided a modern, flexible platform with out-of-the-box integrations to automate ResMed's subscription billing and revenue recognition processes. This solution eliminated manual processes, reduced the risk of revenue leakage, and provided the operational agility needed for ResMed's expansion beyond medical devices into software and services. BillingPlatform's implementation accelerated time to value and reduced operational complexity for the customer.

ResMed