Case Study: Peerless Network achieves 95% same-day invoicing and scalable automated billing with BillingPlatform

Peerless Accelerates Time-to-Revenue with BillingPlatform

Peerless Network, an innovative global VoIP provider serving 200+ markets and 4,500+ interconnections, was struggling with manual, time-consuming billing and invoicing as its wholesale business and partner ecosystem expanded. To automate mediation and invoicing and scale operations, Peerless Network turned to BillingPlatform’s cloud-based billing and rating solution.

BillingPlatform implemented a modern cloud architecture with metered usage rating, configurable charges and product packaging, plus integrations to Salesforce and Avalara for CRM and tax automation. The rollout enabled 95% of invoices to be issued the same day (down from up to a week), supported growth to over 1,500 customer accounts managed by a single billing manager, improved collections, and let Peerless Network scale without adding billing staff.

Peerless Network

Patty McGuire

Billing Manager