Case Study: Leading Medical Equipment Provider achieves centralized billing, automated invoicing, and improved revenue visibility with BillingPlatform

Leading Medical Equipment Provider - Customer Case Study

Leading Medical Equipment Provider, a U.S. designer and seller of medical devices, needed a centralized system to integrate asset, patient and usage data from ERP and CRM systems to support comprehensive invoicing, AR, preferred pricing and field-device monetization. They engaged BillingPlatform to provide its cloud billing solution, leveraging configurable usage collection and mediation, merchant gateway integration, dynamic multi-format invoicing, usage/subscription rating, asset tracking, tax calculation, dunning and customer care.

BillingPlatform implemented a centralized billing platform that integrated ERP/CRM and remote-device data, automated real-time usage rating, tiered preferred pricing and rate caps, configurable invoicing (CSV/XML/EDI), and role-based reporting dashboards. The solution automated invoicing and AR workflows, reduced billing inquiries, enabled automated AP/EDI processing, increased visibility across the order-to-cash cycle, and delivered scalable, lower-cost monetization and operational control.