Case Study: GoCardless achieves automated end-to-end revenue management with BillingPlatform

GoCardless - Customer Case Study

GoCardless, a global bank payments company processing over US$35 billion annually for more than 85,000 businesses, faced growing pains as new pricing models, rising transaction volumes and unique customer contracts made their manual billing, dunning and AR processes unsustainable. To automate end-to-end revenue management and integrate with proprietary gateways and upstream systems, GoCardless selected BillingPlatform’s cloud-native billing solution.

BillingPlatform implemented an agile, formula-based pricing and billing platform that automated invoicing, collections, dunning and AR while integrating with SalesForce, operational usage systems and NetSuite. As a result, GoCardless reduced manual billing effort, automated dunning for the first time, deployed new regional pricing quickly without expanding the billing team, and eliminated month-end errors through tighter integration with NetSuite.

GoCardless