Case Study: Conifer Health Solutions achieves 50% faster billing and 45% fewer billing staff with BillingPlatform

Conifer Health Services Cuts Billing Time in Half

Conifer Health Solutions, a healthcare services company supporting more than 650 hospitals and health systems, faced fragmented billing after multiple acquisitions: four billing systems across six geographically separated finance teams, heavy reliance on spreadsheets, complex pricing across five lines of business, and a two‑week month‑end invoicing process. To address these challenges they selected BillingPlatform’s cloud-based billing solution.

BillingPlatform consolidated Conifer’s disparate billing and reporting into a single, configurable system, automating rating and tier pricing and enabling the finance team to implement much of the work without heavy IT involvement. As a result, BillingPlatform cut invoicing time by 50%, consolidated reporting across five lines of business, reduced billing headcount from nine to four (reported as a 45% reduction in billing resources), and lowered errors through standardized, automated processes.

Conifer Health Solutions

James Enna

Vice President of Finance and Accounting