Case Study: Clear Channel (SmartBike) scales global billing and monetizes ride data with BillingPlatform

Clear Channel - Customer Case Study

Clear Channel’s SmartBike, a Clear Channel International subsidiary that operates more than 25,000 shared bicycles across nine countries, faced a billing challenge: it needed a flexible, scalable system to collect and rate detailed ride telemetry, manage multiple city-specific subscription models, and handle advanced credit-card management and PCI-compliant security. To meet those needs, SmartBike turned to BillingPlatform for subscription and payment management.

BillingPlatform, selected via SmartBike’s partnership with Cognizant, standardized international inputs (currencies, gateways, languages), monetized ride data, and added features like automatic renewals, over‑consumption charges, and credit-on-record. In under four months BillingPlatform consolidated SmartBike’s global billing, automated multi-currency revenue collection, enabled scaling across regions and time zones, and gave the finance team the ability to up-sell, cross-sell and apply time-based discounts.

Clear Channel

Magin Arias Colmenero

International IT Services Manager