Case Study: Bizcel achieves automated multi-currency global billing, inventory management and regulatory compliance with BillingPlatform

Bizcel - Customer Case Study

Bizcel, a leading Brazilian telecommunications company serving business travelers in 190+ countries, needed a comprehensive billing platform able to rate diverse wireless traffic across multiple currencies, time zones and languages, integrate inventory and order fulfillment with Salesforce to eliminate duplicate data entry, support complex usage- and supplier-rate–based rating, and comply with Brazil’s electronic invoicing/taxation requirements. They selected BillingPlatform to address these challenges.

BillingPlatform implemented a cloud-based, fully automated billing, ordering and inventory management solution—featuring a configurable product catalog, multi-format usage mediation, formula-based rating, localized provisioning and inventory tracking, SAP/tax-authority extract integration, and Salesforce connectivity. The BillingPlatform deployment automated Bizcel’s quote-to-cash process, enabled accurate multi-currency/multi-language invoicing and regulatory e‑filing, eliminated manual errors, and dramatically increased sales, ordering and invoicing efficiency and accuracy while keeping spend below prior IT and HR costs.

Bizcel