Case Study: Pier 17 enhances guest experience with Billfold POS

Pier 17 streamlines 30+ annual events with Billfold POS

Pier 17, a major open-air concert venue in New York City, required a point-of-sale system capable of handling high traffic volumes during its busy seasonal events to ensure fast transactions and an exceptional guest experience. To meet this challenge, the venue partnered with Billfold to implement an advanced Billfold POS solution.

Billfold provided a comprehensive POS setup for Pier 17, which included a network of 40 dual-screen terminals for efficient service and customer engagement, alongside handheld units for flexible, on-the-go payments. This solution supported a wide range of payment types, including Tap to Pay. The implementation allowed the venue to streamline operations, minimize wait times, and seamlessly adapt to seasonal demand changes, ultimately delivering a superior guest experience.

Pier 17