Case Study: Zong achieves streamlined accounts payable and saves 10 hours/month with Bill.com

Zong - Customer Case Study

Zong, a Menlo Park-based mobile payments company that helps gamers buy virtual goods, was operating like a start-up in 2010 with about 35 employees—but its accounts payable were handled manually, with the CEO hand-writing checks, stuffing envelopes, and relying on credit card charges that complicated audits and consumed paper and time.

Accountant Bing Cheng integrated QuickBooks with Bill.com in under an hour, moving AP online so roughly 50 bills a month are paid electronically, invoices are emailed or scanned with attachments (including vendor TINs for 1099s), and the CEO can approve payments remotely. The change saved Cheng about 10 hours a month, reduced paper and storage needs, improved auditability and cash‑flow timing, and gave leadership greater visibility and peace of mind.

Zong

Bing Cheng

Accountant