Case Study: The Life Link achieves faster, more audit-ready financial operations with Bill.com

With Financial Operations Support from BILL and Divvy, The Life Link Supports the Santa Fe Community

The Life Link, a Santa Fe nonprofit serving people experiencing homelessness and behavioral health challenges, was struggling with manual, paper-heavy financial operations as its budget and grant complexity grew. With support from BILL, including BILL Spend & Expense, CFO Christy O’Neil needed a more digital, manageable way to handle accounts payable, expenses, approvals, and audit-ready records.

BILL helped The Life Link modernize its finance processes with an easy-to-use digital solution that integrated seamlessly with QuickBooks Desktop. The results were significant: monthly close time dropped from 10 days to 1 day, check approvals became much faster, and the organization gained better controls and transaction records for audits and grant reimbursement. BILL also reduced paper burden and gave the finance team more time to focus on mission-driven work.

The Life Link

Christy O’Neil

Chief Financial Officer