Case Study: Translators USA digitizes payments for 19,000+ vendors with Bill.com

Translators USA Digitizes Payments for 19,000+ Vendors With Bill.com—and Earns Airline Miles With Pay By Card

Translators USA, a global translation services company, was struggling to manage payments for more than 19,000 independent contractor vendors across 48 locations. Paying by check was slow and unreliable, with about 25% of checks lost in the mail, creating trust issues and adding major administrative burden. The company also needed a better way to handle invoices and sync payments with QuickBooks, and turned to Bill.com for help.

Bill.com implemented a digital AP and payments workflow that streamlined onboarding, invoice tracking, and paying vendors domestically and internationally, while also enabling Pay By Card. As a result, Translators USA reduced payment delays, improved vendor satisfaction, and saved “a full day or more” each week. With Bill.com, the company also earned airline miles through card payments, adding a financial reward to the operational efficiency.

Translators USA

Danny Goossens

Founder and CEO