Case Study: Tapingo scales merchant payouts, saves time and $40K per merchant with the Bill.com API

Tapingo Pays Thousands of Merchants With the Bill.com API

Tapingo is a fast-growing mobile ordering service that lets users pick up or have food delivered across more than 46 markets and 120 college campuses. As the business added more merchants and couriers, CTO Udi Oster faced a scaling challenge: manual checks and ad-hoc payment processes would slow growth and strain operations.

Tapingo moved to the Bill.com API and a cloud-based accounting system to automate accounts payable, accounts receivable and approvals, while still issuing paper checks where needed. The integration streamlined payments and fraud detection, freeing the team to focus on growth; merchants using Tapingo see an average 17% sales lift, about $40,000 annual cost savings per merchant, and a 99.7% repeat-usage rate.

Tapingo

Udi Oster

Chief Technology Officer