Case Study: Massachusetts Horticultural Society simplifies finances and gains greater spend control with Bill.com

Simplified Finances Take Root at Massachusetts Horticultural Society Thanks to BILL

Massachusetts Horticultural Society, a 192-year-old nonprofit that runs gardens, educational programs, events, and 15 buildings, was struggling with a paper-based accounts payable process and fragmented bill-paying across multiple accounts. Controller Jennifer Jones needed a more modern way to manage AP, approvals, and spend, and turned to Bill.com to simplify finance operations and improve visibility and control.

Bill.com implemented automated AP and BILL Spend & Expense, integrated with QuickBooks Desktop, giving MHS digital approvals, audit trails, and better expense oversight. The result was a reduction of about one full day per week spent on AP, more efficient audits, support for international payments, and clearer spend control for about 10 employees using cards—freeing Jones to spend only about 4 hours a week on accounting.

Massachusetts Horticultural Society

Jennifer Jones

Controller