Case Study: SFJAZZ Center achieves greater control, accuracy, and visibility with Bill.com

SFJAZZ Simplifies Their AP With BILL for a Winning Trio of Greater Control, Accuracy, and Visibility

SFJAZZ Center, the nonprofit behind San Francisco’s SFJAZZ organization, was struggling to keep its accounts payable process aligned with rapid growth and the disruption of the pandemic. Manual check handling, slow payments, and poor communication around invoice status left the finance team overworked and vendors sometimes unpaid on time, prompting SFJAZZ to seek help from Bill.com.

Bill.com implemented an automated AP workflow integrated with SFJAZZ’s Sage Intacct accounting system, enabling vendors to enter their own ACH details, reduce errors, and improve visibility into payment status. The result was a major efficiency gain: 90% of payments now go through Bill.com via ACH, the AP role now takes only 50% of one full-time employee’s time, and the team has more control, fewer errors, and faster monthly closes.

SFJAZZ Center

Judy Gum

Chief Financial Officer