Case Study: RenewalMD achieves faster, more secure financial operations with Bill.com

RenewalMD rejuvenates their financial operations with BILL

RenewalMD, a leading plastic and cosmetic surgery practice in the Savannah, Georgia area, struggled with a chaotic accounts payable process, weak controls, fraud risk, and time-consuming expense reconciliation. The team needed a better way to automate AP and expense management, improve visibility, and stop relying on manual check handling and credit card entry. They turned to BILL.com for help.

With BILL.com Accounts Payable and BILL Spend & Expense, RenewalMD automated invoice processing, gained ACH-positive-pay controls, used virtual cards for vendors, and synced transactions directly with QuickBooks. The results were significant: AP tasks that took hours now take about 10 minutes, weekly AP work dropped from 2–3 hours to 10–15 minutes, invoice processing fell from 7–10 days to less than 24 hours, and credit card reconciliation that once took weeks is now completed within 24 hours.

RenewalMD

Scott Regan

Chief Operating Officer