Case Study: Insight Global achieves near-100% payment match rates with BILL Supplier Payments Plus

Insight Global lifts payment match rate to 98% with Bill.com

Insight Global, a professional services staffing company, faced significant challenges in its accounts receivable process. The company was struggling with 86 dispersed accounts, which led to a payment match rate failure as high as 75% and made tracing payments difficult. This fragmented system created auditing issues and wasted valuable time.

By implementing BILL Supplier Payments Plus, Insight Global consolidated all accounts under a single administrator. The solution from BILL automated reporting and reconciliation, requiring no IT resources to implement. The results were transformative: the payment match rate improved to nearly 100%, unapplied cash was virtually eliminated, and the company saved up to six hours per week, allowing staff to focus on higher-value work.

Insight Global