Case Study: Ignite Medical Resorts streamlines AP and expense management with Bill.com

Ignite Medical Resorts streamlines AP and expense management for 23 facilities and growing

Ignite Medical Resorts, a fast-growing healthcare and rehabilitation company with 23 facilities, needed a way to manage accounts payable and employee expenses across multiple legal entities with a very small finance team. As volumes of invoices, payments, and expense reports surged, the company found its manual processes could not keep up. Ignite Medical Resorts turned to Bill.com, using BILL Accounts Payable and BILL Spend & Expense to support its finance operations.

Bill.com helped Ignite Medical Resorts automate invoice processing, payment scheduling, and expense management, while integrating transaction coding directly into Sage Intacct. The result was better control over headcount, faster handling of roughly 2,000 monthly payments, and less manual work for the accounting team. Ignite also reported that about 95% of expenses now flow through BILL, and the team can quickly raise spending limits when needed, improving efficiency and flexibility.

Ignite Medical Resorts

Shonna Hanscom

Assistant Controller