Case Study: Encircle builds donor trust and saves time with BILL.com

How BILL Helps Encircle Embrace LGBTQ+ Youth and Build Donor Trust

Encircle, a Utah-based nonprofit serving LGBTQ+ youth and their families, needed a simpler way to manage accounts payable and track spending as it grew and renovated historic buildings. Before using Bill.com, the team relied on manual checks, limited receipt tracking, and little visibility into how donations were spent, making donor reporting and approvals stressful and time-consuming.

By implementing Bill.com products including BILL Accounts Payable and BILL Spend & Expense, Encircle automated invoice approvals, set budget controls, and gained real-time visibility into spend across its homes. The result was a major efficiency boost, cutting weekly AP work from 2–3 hours to about 5 minutes, improving reconciliation and month-end close, and helping Encircle build stronger donor trust with clearer financial reporting.

Encircle

Jake Barney

Associate Vice President of Operations