Case Study: FairWave achieves 2x finance operations efficiency with Bill.com

FairWave Specialty Coffee Collective doubles their financial operations efficiency

FairWave, a fast-growing specialty coffee collective with 10 brands across several states, needed a scalable way to consolidate financial operations without disrupting each brand’s independence. As the company added new brands every few months, managing accounts payable, spend, expenses, receipts, and credit cards across multiple entities created complexity and wasted time. FairWave turned to Bill.com, using BILL Accounts Payable and BILL Spend & Expense.

Bill.com implemented automated AP and spend management workflows with custom controls and a seamless NetSuite integration, giving FairWave better visibility, faster approvals, and easier receipt tracking across all brands. The results were immediate: 98% of credit cards are now managed in BILL Spend & Expense, the monthly close saved over 144 hours per year, the close cycle was reduced by at least 12 hours, and FairWave said Bill.com eliminated the need to hire additional AP headcount while helping the team complete twice the expected work.

FairWave

Derek Braun

FP&A Manager