Case Study: Cheney Brothers achieves faster, more accurate payment reconciliation with Bill.com

Cheney Brothers streamlines payments with BILL Supplier Payments Plus

Cheney Brothers, a large food distributor serving more than 16,000 customers, was struggling with the manual handling of high-volume customer payments, remittance data, and reconciliation. The company relied on time-consuming, screenshot-based processes and separate departments to enter payment details, making cash application and month-end close slow and cumbersome. BILL helped Cheney Brothers with BILL Supplier Payments Plus.

BILL implemented automated remittance file and payment data delivery in a format compatible with Cheney Brothers’ existing systems, supported by dedicated account assistance. The result was less manual intervention, streamlined reconciliation, and faster posting and research, with an average of 30 monthly checks now received as ACH payments. Cheney Brothers reported significant time savings and improved efficiency across its accounts receivable process.

Cheney Brothers

Christa Carlson

Accounts Receivable Coordinator