Case Study: BookKeeping Express achieves streamlined billing and reduced back-office time with Bill.com

BookKeeping Express Improves Lives with Client-attuned Technology Solution

BookKeeping Express, a 26‑person financial transaction processing firm in Tysons Corner, VA, serves small- and medium-sized businesses—especially franchisees—with bookkeeping, payroll, cash management and reporting. Its clients were hampered by paper-driven, disjointed bill-pay and invoicing processes that lacked integration with general ledgers, consuming excessive back‑office time and limiting the firm’s ability to scale services.

The firm implemented cloud-based Bill.com for accounts payable and receivable, integrating with Xero and QuickBooks and using open APIs to tie Bill.com into its client portal for automated approvals, notifications and easy document capture. The solution halved invoice review and approval times, reduced client and firm processing costs, improved client control and information speed, and enabled expanded services and higher profits without adding staff.

BookKeeping Express

Keith Mueller

CEO