Case Study: Stepping Stone Dental Partners achieves streamlined bill payments and centralized financial control with Bill.com

Bill.com takes the pain out of payments for Stepping Stone Dental Partners, a six-practice group in Wisconsin

Stepping Stone Dental Partners is a six-practice dental group in Wisconsin that buys retiring dentists’ practices and handles back-office administration so partner dentists can focus on care. As the company grew, managing bill payments across multiple locations became a logistical nightmare: offices mailed invoices to the parent office, checks were printed and filed manually, bills were paid late or misplaced, and the process was time-consuming and error-prone.

On the recommendation of its accounting firm, Stepping Stone piloted and then rolled out Bill.com to all offices in weeks. Practice managers upload about 50 invoices per month per practice, Mathison approves payments via phone or computer, and the platform integrates with their accounting system and consolidates visibility across six practices. The result: a dramatic reduction in paper, faster processing, clearer cash‑flow control, hours saved each week, and a scalable solution that avoids adding full-time AP staff as they grow.

Stepping Stone

Tim Mathison

President and CEO, Stepping Stone