Case Study: Honest Paws reduces AP processing time from 20 to 2 hours per week with Bill.com

Bill.com Provides Better Visibility and Reduces AP Processing Time from 20 Hours to 2 Hours per Week

Altva, which connects therapists with patients needing emotional support animals and sells pet products under the Honest Paws brand, operates multiple e-commerce lines across several locations. The company needed a way to manage AP across distinct business units with clear payment approvals and an audit trail; their SAP Concur implementation required dozens of hours to set up, suffered syncing and integration issues with QuickBooks, and left bills untracked.

Switching to Bill.com (integrated with QuickBooks Online) let Altva map accounts, departments and classes with a few clicks, view approvals and audit history, and store documents in one place. The easy setup and improved visibility cut AP processing from about 20 hours to 2 hours per week, enabled employees to approve bills in under a minute, and restored control over payments.

Honest Paws