Case Study: WriteAtHome achieves two-day coach payments and paperless payables with Bill.com

Bill.com Helps an Online Writing-Instruction Company Succeed by Speeding Payments to its Teachers

WriteAtHome.com is an online writing-instruction company for homeschooled students that relies on 60 professional coaches to deliver high-quality results. CFO Steve Bokmiller says paying coaches promptly is crucial, but a paper-based, decentralized accounts-payable system left invoices lost or delayed, stretched coach payments to as long as two months, consumed about 20 hours a month of Bokmiller’s time, and slowed receivables to 60–90 days.

WriteAtHome.com adopted Bill.com for both payables and receivables, letting coaches submit invoices directly, set up secure payment accounts, and enabling one-click payments that sync with QuickBooks. The change cut payables work to under two hours a month, sped coach payments to as fast as two days, eliminated a part-time bookkeeper (saving ~$300/month), shortened customer payment cycles to 2–3 weeks, and removed paper storage needs—improving cash flow and coach satisfaction.

WriteAtHome

Steve Bokmiller

CFO, WriteAtHome