Case Study: Vermont Flannel achieves faster, more transparent financial operations with Bill.com

BILL Brings the Comfort of Automated AP for Vermont Flannel

Vermont Flannel, a growing flannel apparel retailer with stores in Vermont and Maine, was struggling with manual accounts payable, scattered invoice records, and a messy petty cash process as its footprint expanded. The company needed a more remote-ready, centralized way to manage payments, vendor invoices, and expenses, and chose Bill.com’s BILL automation tools to replace paper-based workflows.

Bill.com implemented automated accounts payable, two-way NetSuite sync, recurring payments, AI-powered invoice data capture, 1099 filing, and BILL Spend & Expense with Divvy Cards. The results were significant: Vermont Flannel cut AP processing from hours to about 15 minutes a day, eliminated petty cash, improved spend control and receipt capture, and scaled from 5 to 10 stores without adding admin headcount while gaining clearer cash-flow visibility.

Vermont Flannel

Colin King

Chief Financial Officer