Case Study: Atlanta Humane Society doubles animal adoptions and streamlines accounts payable with Bill.com

Atlanta Humane Society Doubles Animal Adoption as Bill.com Comes to the Rescue

Atlanta Humane Society (AHS), a 100‑employee nonprofit founded in 1873 with three metro Atlanta branches, provides adoption, education, advocacy and animal services. Rapid growth strained its back office: staff were spending up to a week each month processing 500+ invoices, with one day so intensive it required two people, limiting time for programs that drive adoptions and community services.

By implementing Bill.com with Sage Intacct, AHS automated and streamlined accounts payable—daily syncs and an intuitive console cut bookkeeping to roughly an hour and saved five days per month, reduced AP headcount by 25%, and tightened controls. The freed capacity funded expanded community programs (free vaccines, pet food, pop‑up events) and helped double adoptions to over 10,000 animals in four years.

Atlanta Humane Society

Diana Westrop

Controller