Case Study: ASAP Accounting and Payroll Services achieves faster payments and streamlined HOA dues collection with Bill.com

ASAP Accounting and Payroll Services - Customer Case Study

ASAP Accounting and Payroll Services is a 21-year-old Colorado firm serving small and mid-sized businesses and 35 homeowners associations in resort communities like Telluride and Aspen. Collecting monthly dues from hundreds of owners who live out of town was labor-intensive: staff mailed invoices, processed returned checks, entered payments manually and sent reminders, making timely cash flow and owner communication a persistent challenge.

ASAP implemented Bill.com’s receivables solution to automate e-invoicing, e-payments, payment portals and reminder/late-fee workflows, with data syncing into their accounting systems. The change sped up collections (e-payments average 5 days vs. 12 for checks, customers get paid 2–3× faster), reduced staff time and calls, lowered client fees, and allowed ASAP to expand the service to 106 clients while improving cash flow and growth opportunities.

ASAP Accounting and Payroll Services

Diana Murray

Director of Business Development