Case Study: Arc Business Management achieves over 90% time savings in bill pay for high-net-worth clients with Bill.com

Arc Business Management Shares How Bill.com Gave the Firm Confidence to Manage Bill Pay for Its High-Net-Worth Clients

Arc Business Management, a business management firm serving high‑net‑worth musicians, athletes and entertainers, struggled with a clunky, error‑prone bill pay process: Excel spreadsheets, double data entry, physically signed checks and outdated vendor lists led to missed or wrong payments and slow approvals. After moving to Xero they needed an integrated payments solution that could handle remote signers and protect client information.

They implemented Bill.com (integrated with Hubdoc and Xero) to centralize docs, let vendors enter payment info, and use features like multi‑approval and masked checks with multi‑factor security. The result: a repeatable, scalable workflow that gave clients more than 90% time savings and boosted account manager efficiency by over 25%, while improving transparency, security, and the firm’s confidence in managing HNW bill pay.

Arc Business Management

Tate Henshaw

Co-Founder