Case Study: 9to5 National Association saves 20 hours a week with Bill.com

9to5 National Association saves 20 hours a week on its $6.5M annual budget with BILL

9to5 National Association, a nonprofit advocating for working women and families across multiple states, was struggling with manual finance processes, email-based approvals, and complex grant accounting while operating with a small finance team. The organization needed a better way to manage invoices, expenses, and reporting for its distributed workforce, and turned to Bill.com’s BILL Accounts Payable and BILL Spend & Expense solutions.

Bill.com centralized invoices, contracts, W-9s, approvals, and receipts in one platform, while integrating with QuickBooks Online to automate grant coding and transaction splitting. As a result, 9to5 National Association saved about 20 hours per week, strengthened internal controls, and made audit and grant reporting easier, freeing staff to focus more time on mission-critical advocacy work.

9to5 National Association

Carolyn Ouellet

Accountant