Billables AI
7 Case Studies
A Billables AI Case Study
Stark & Stark, a law firm with offices across New Jersey, Pennsylvania, and New York, faced a significant challenge in accurately tracking attorney time. With work spread across numerous communication channels, piecing together a complete and accurate daily record was a time-consuming process, often taking 45 minutes to an hour per attorney and leading to lost billable hours, especially from phone calls. The firm partnered with Billables AI to implement its AI-enabled time-tracking solution, which integrated with their existing tech stack.
Billables AI addressed this by creating a consolidated timeline that automatically captured activity across Microsoft 365, document work, video conferences, and email. A custom integration was also built for the firm's 8x8 phone system. This solution dramatically reduced time entry to just 10 minutes per day, saving each attorney at least 30 minutes daily. Furthermore, Billables AI's gap analysis feature helped recover previously lost billable time and provided valuable data for tracking non-billable associate work, leading to more efficient firm operations.